Resolved -
This incident has been resolved.
Mar 17, 09:45 MDT
Update -
The issue has been resolved for the majority of affected phone lines. Lumen is continuing to work on restoring service to the remaining ten lines.
Mar 13, 07:25 MDT
Update -
We continue to work with multiple vendors and have active support cases open on the issue impacting inbound calls to some District phone lines.
Mar 12, 07:12 MDT
Update -
We continue to work with our vendors to resolve the phone issues that are impacting inbound calls to some District phone lines. Main school numbers and the ESC main number are not impacted.
Mar 11, 15:59 MDT
Identified -
Latest update from Lumen - Technician is currently onsite working on the repair
Mar 11, 14:37 MDT
Investigating -
We are currently investigating phone issues that are impacting inbound calls to some District phone lines. Main school numbers and the ESC main number are not impacted. We are working with Lumen to resolve this issue.
Mar 11, 11:50 MDT